Privacy Policy
Privacy Policy
ProMotive LLC (referred to as “Company,” “ProMotiveCar,” “us” or “we”) recognizes that your privacy is important. ProMotive LLC provides websites (collectively “ProMotiveCar.com” in this document) refer to sites hosted by ProMotive LLC, and other related domains and subdomains thereof. This privacy policy describes how ProMotive LLC uses and protects any information that you give us. We are committed to ensuring that your privacy is protected. If you provide us with personal information through ProMotiveCar.com, you can be assured that it will only be used in accordance with this privacy statement.
This Policy discloses the privacy practices for the ProMotiveCar.com website (the “Site”), as well as related products and services we may offer to you (the “Service”). This Policy also covers how personal and other information that we receive or collect about you and your clients (“Clients”) is treated. Please read the information below to learn the following regarding your use of this Site.
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your (a) acknowledgment of the modified Policy; and (b) your agreement to abide and be bound by that Policy.
IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.
1. Types of Information We Collect
In order to better provide you with our Service, we collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering for an account, downloading or purchasing a product or service, submitting content and/or posting content in a public forum on this Site, or sending us feedback, we may ask you to provide certain information about yourself.
Examples of PII may include your first and last name, email address, mailing address (including zip code), employer, job title and department, telephone and facsimile numbers, and other identifying information. When ordering products or services on the Site, you may be asked to provide a credit card number.
Aggregate Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol (“IP”) address.
Like most website operators, ProMotiveCar collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ProMotiveCar's purpose in collecting non-personally identifying information is to better understand how ProMotiveCar’s visitors use its website. From time to time, ProMotiveCar may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
ProMotiveCar also collects potentially personally-identifying information like Internet Protocol (IP) addresses. We do not use IP addresses to identify its visitors and do not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
2. How We Collect and Use Information
ProMotive LLC does not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) uploading data obtained from third-party applications (for example, “Google,” “Facebook,” “YouTube,” “Twitter,” “LinkedIn,” etc.), (c) uploading user-generated content and other information uploaded to the Site (d)sending us an email message; (e) submitting a form or transmitting other information by telephone or letter; or (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site.
The Following Terms of Service Apply.
- YouTube Terms of Service By using ProMotiveCar, you are agreeing to be bound by the YouTube Terms of Service. You can review YouTube’s Terms of Service here YouTube’s Terms of Service. We are therefore also required to provide you with a link to the Google Privacy Policy, which applies to the use of ProMotiveCar's YouTube publishing tools. With the use of our YouTube API client processes, the user is able to log in and authenticate their external YouTube Channel with ProMotiveCar’s backend user interface. By authenticating your YouTube account with your username & password, you are granting access & permission to connect your YouTube Channel with your ProMotiveCar account. Each user is able to authenticate their YouTube Channel and granted access to attach YouTube videos to any respective website or vehicle description page from within ProMotiveCar's user interface. ProMotiveCar does not share, keep or save any user information whenever a user logs into or connects their YouTube account with our API client processes. You may also revoke the API Client’s access to your data via the Google security settings page at https://security.google.com/settings/security/permissions.
- When you use our YouTube publishing tools and therefore connect to your YouTube account to publish to YouTube, ProMotiveCar only collects and uses data about your YouTube channel as permitted by YouTube’s Terms of Service for use by our tools. Upon clicking the “Link YouTube Channel” button on your Account page and signing in to your Google account, you will be prompted to allow or deny ProMotiveCar access to manage your YouTube videos and View your YouTube account.
- Google Privacy Policy By using ProMotiveCar, you are agreeing to be bound by Google's Terms of Service & Privacy Policy. You can review Google's Terms of Service here Google Privacy Policy. We are therefore also required to provide you with a link to the Google Privacy Policy, which applies to the use of ProMotiveCar's Google publishing tools. With the use of our Google API client processes, the user is able to log in and authenticate their external Google account with ProMotiveCar’s backend user interface. By authenticating your Google account with your username & password, you are granting access & permission to connect your Google My Business account with your user interface and your ProMotiveCar account. The user is able to authenticate their Google account and granted access to post any respective website or vehicle description page from within ProMotiveCar's user interface to their Google My Business account. ProMotiveCar does not share, keep or save any user information whenever a user logs into or connects their Google account with our API client processes. You may also revoke the API Client’s access to your data via the Google security settings page at https://security.google.com/settings/security/permissions.
- When you use our publishing or posting tools and therefore connected to your Google account to publish any content to Google My Business, ProMotiveCar is only collecting and using data about your Google account as permitted by Google's Terms of Service for use for logging to connect and use our posting tools. Upon logging with your Google account and clicking the "Allow "button link on the Users Account login page and have signed in to your Google account, you will be prompted to "allow" or "deny" ProMotiveCar access to manage your Google My Business Page to View any posts from within your Google account. Please visit Google Security Setting Page if you wish to revoke any API Client Access.
- Facebook Terms Of Service
- Facebook Data Policy
- Twitter Terms Of Service
- LinkedIn Privacy Policy
- Stripe Privacy Policy & Terms
We will primarily use your PII to provide product or service offerings to you. We will also use certain forms of PII to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our product and service offerings, and customize our Site’s content, layout, and services. We may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content. We may also use PII to deliver information to you and to contact you regarding administrative notices. Finally, we may use your PII to resolve disputes, troubleshoot problems, and enforce our agreements with you, including our Site Terms of Use, and this Privacy Policy.
We may also collect or our third-party advertising partners may collect, certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer our Site, and to gather demographic information. Our third-party advertising partners may also provide us with aggregate, but not individual reports that will tell us how many ads were presented and clicked upon at our Site.
3.Protection of (PII) Personally-Identifying Information
ProMotiveCar discloses potentially personally-identifying and personally-identifying information only to those of project administrators, employees, contractors, and affiliated organizations that (i) need to know certain information in order to process & provide services available through ProMotiveCar.com and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using ProMotiveCar, you consent to the transfer of such information to them.
If you are a registered user of a ProMotiveCar website and have supplied your email address, ProMotiveCar may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with PromoteMyBusiness.com and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. PromoteMyBusiness.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
4. Cookies
Depending on how you use our Site, we will store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file that is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name to welcome you back to our Site. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Services we make available to you. However, we do not use cookies to track your browsing behaviors.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.
5. Release of Information
ProMotiveCar will not sell, trade, or rent your PII to others. We do provide some of our product and service offerings through contractual arrangements made with affiliates, service providers, partners, and other third parties (“Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks between our respective sites, or to deliver products or services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Site; release your address information to the delivery service to deliver products that you ordered, and provide order information to third parties that help us provide customer service.
We will encourage our Service Partners to adopt and promote strong privacy policies. However, the use of your PII by our Service Partners has governed the respective privacy policies of those providers and is not subject to our control. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other Sites accessible through this Site, including our Advertising and Service Partners, have their own privacy policies and data collection, use, and disclosure practices. Please consult each Site’s privacy policy. We are not responsible for the policies or practices of third parties.
Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also provide Aggregate Information about our customers’ sales, traffic patterns, and related Site information to third-party advertisers, but these statistics do not include any Personally Identifiable Information.
6. Updating and Correcting Information
We believe you should have the ability to access and edit the PII that you have provided to us. You may change any of your PII in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this Site.
We encourage you to promptly update your PII if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as past transactions, logs of technical support calls, or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.
7. User Choices on Collection and Use of Information
We may, from time to time, send you emails regarding new products and services that we feel may interest you. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally call or send you direct mail about products and services that may be of interest to you. Only ProMotiveCar (or agents working on behalf of ProMotiveCar and under confidentiality agreements) will send you these solicitations, and only if you have previously indicated that you wish to receive them. If you do not want to receive solicitations from us, you can “opt-out” by accessing your account online editing your account information to no longer receive such offers and mailings.
You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly in your case.
8. Security of Your PII
At our Site, you can be assured that your PII is secure, consistent with current industry standards. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of your PII. For example:
• We work hard to ensure that the data we collect is reliable, accurate, complete, and current. We encrypt all PII, in order to prevent unauthorized parties from viewing such information when it is transmitted to us. We also only keep collected information: only for as long as reasonably necessary and use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
• We limit access to PII only to specific employees, contractors and agents who have a reasonable need to come into contact with your information. For example, we may provide members of our technical support team with limited access to your account in order to allow them to troubleshoot problems you may be having with the Site.
• Additionally, we also employ a number of physical, electronic, and procedural safeguards to protect PII. Our secure servers and our data centers are protected by industry-standard encryption, and our servers reside behind firewalls and employ high-level password protection.
• Finally, access by you to your PII is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone.
In order to most effectively serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions and processing agents (such as e.g. Stripe). They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. As we have no control or ability to monitor the security of your device, you should take measures reasonably available to secure your device.
In the event that PII is compromised as a result of a breach of security, ProMotiveCar will promptly notify those persons whose PII has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law. You agree to immediately notify us and your Clients if you have experienced a breach of security on your device which may have affected the security of our Site or Service.
9. Miscellaneous
You must be at least 18 years old to have our permission to use this Site. By agreeing to Our Policy, you are hereby confirming that you are at least of 18 years old. Our policy is that we do not knowingly collect, use or disclose PII about minor visitors.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion forums or other public areas on this Site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Policy does not apply to such information. Please consult our Site Terms and Conditions of Use Agreement for our Site Conduct policies.
If you have any questions, concerns, or inquiries about our Privacy Policy, or our use of your PII, or our privacy practices, please contact us at: support@promotivecar.com. You can also reach our Privacy Compliance Officer by sending written correspondence to:
ProMotive LLC, DBA ProMotiveCar.
Email: support@promotivecar.com
Attn: Privacy Compliance Officer
We only process such personal data in accordance with the instructions of our client and in compliance with our obligations as a processor. We ensure that a data processing agreement is entered into between us and our client in order to ensure that appropriate safeguards are in place.
Updated: December 20, 2021
ProMotive LLC (referred to as “Company,” “ProMotiveCar,” “us” or “we”) recognizes that your privacy is important. ProMotive LLC provides websites (collectively “ProMotiveCar.com” in this document) refer to sites hosted by ProMotive LLC, and other related domains and subdomains thereof. This privacy policy describes how ProMotive LLC uses and protects any information that you give us. We are committed to ensuring that your privacy is protected. If you provide us with personal information through ProMotiveCar.com, you can be assured that it will only be used in accordance with this privacy statement.
This Policy discloses the privacy practices for the ProMotiveCar.com website (the “Site”), as well as related products and services we may offer to you (the “Service”). This Policy also covers how personal and other information that we receive or collect about you and your clients (“Clients”) is treated. Please read the information below to learn the following regarding your use of this Site.
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your (a) acknowledgment of the modified Policy; and (b) your agreement to abide and be bound by that Policy.
IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.
1. Types of Information We Collect
In order to better provide you with our Service, we collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering for an account, downloading or purchasing a product or service, submitting content and/or posting content in a public forum on this Site, or sending us feedback, we may ask you to provide certain information about yourself.
Examples of PII may include your first and last name, email address, mailing address (including zip code), employer, job title and department, telephone and facsimile numbers, and other identifying information. When ordering products or services on the Site, you may be asked to provide a credit card number.
Aggregate Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol (“IP”) address.
Like most website operators, ProMotiveCar collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ProMotiveCar's purpose in collecting non-personally identifying information is to better understand how ProMotiveCar’s visitors use its website. From time to time, ProMotiveCar may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
ProMotiveCar also collects potentially personally-identifying information like Internet Protocol (IP) addresses. We do not use IP addresses to identify its visitors and do not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
2. How We Collect and Use Information
ProMotive LLC does not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) uploading data obtained from third-party applications (for example, “Google,” “Facebook,” “YouTube,” “Twitter,” “LinkedIn,” etc.), (c) uploading user-generated content and other information uploaded to the Site (d)sending us an email message; (e) submitting a form or transmitting other information by telephone or letter; or (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site.
The Following Terms of Service Apply.
- YouTube Terms of Service By using ProMotiveCar, you are agreeing to be bound by the YouTube Terms of Service. You can review YouTube’s Terms of Service here YouTube’s Terms of Service. We are therefore also required to provide you with a link to the Google Privacy Policy, which applies to the use of ProMotiveCar's YouTube publishing tools. With the use of our YouTube API client processes, the user is able to log in and authenticate their external YouTube Channel with ProMotiveCar’s backend user interface. By authenticating your YouTube account with your username & password, you are granting access & permission to connect your YouTube Channel with your ProMotiveCar account. Each user is able to authenticate their YouTube Channel and granted access to attach YouTube videos to any respective website or vehicle description page from within ProMotiveCar's user interface. ProMotiveCar does not share, keep or save any user information whenever a user logs into or connects their YouTube account with our API client processes. You may also revoke the API Client’s access to your data via the Google security settings page at https://security.google.com/settings/security/permissions.
- When you use our YouTube publishing tools and therefore connect to your YouTube account to publish to YouTube, ProMotiveCar only collects and uses data about your YouTube channel as permitted by YouTube’s Terms of Service for use by our tools. Upon clicking the “Link YouTube Channel” button on your Account page and signing in to your Google account, you will be prompted to allow or deny ProMotiveCar access to manage your YouTube videos and View your YouTube account.
- Google Privacy Policy By using ProMotiveCar, you are agreeing to be bound by Google's Terms of Service & Privacy Policy. You can review Google's Terms of Service here Google Privacy Policy. We are therefore also required to provide you with a link to the Google Privacy Policy, which applies to the use of ProMotiveCar's Google publishing tools. With the use of our Google API client processes, the user is able to log in and authenticate their external Google account with ProMotiveCar’s backend user interface. By authenticating your Google account with your username & password, you are granting access & permission to connect your Google My Business account with your user interface and your ProMotiveCar account. The user is able to authenticate their Google account and granted access to post any respective website or vehicle description page from within ProMotiveCar's user interface to their Google My Business account. ProMotiveCar does not share, keep or save any user information whenever a user logs into or connects their Google account with our API client processes. You may also revoke the API Client’s access to your data via the Google security settings page at https://security.google.com/settings/security/permissions.
- When you use our publishing or posting tools and therefore connected to your Google account to publish any content to Google My Business, ProMotiveCar is only collecting and using data about your Google account as permitted by Google's Terms of Service for use for logging to connect and use our posting tools. Upon logging with your Google account and clicking the "Allow "button link on the Users Account login page and have signed in to your Google account, you will be prompted to "allow" or "deny" ProMotiveCar access to manage your Google My Business Page to View any posts from within your Google account. Please visit Google Security Setting Page if you wish to revoke any API Client Access.
- Facebook Terms Of Service
- Facebook Data Policy
- Twitter Terms Of Service
- LinkedIn Privacy Policy
- Stripe Privacy Policy & Terms
We will primarily use your PII to provide product or service offerings to you. We will also use certain forms of PII to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our product and service offerings, and customize our Site’s content, layout, and services. We may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content. We may also use PII to deliver information to you and to contact you regarding administrative notices. Finally, we may use your PII to resolve disputes, troubleshoot problems, and enforce our agreements with you, including our Site Terms of Use, and this Privacy Policy.
We may also collect or our third-party advertising partners may collect, certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer our Site, and to gather demographic information. Our third-party advertising partners may also provide us with aggregate, but not individual reports that will tell us how many ads were presented and clicked upon at our Site.
3.Protection of (PII) Personally-Identifying Information
ProMotiveCar discloses potentially personally-identifying and personally-identifying information only to those of project administrators, employees, contractors, and affiliated organizations that (i) need to know certain information in order to process & provide services available through ProMotiveCar.com and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using ProMotiveCar, you consent to the transfer of such information to them.
If you are a registered user of a ProMotiveCar website and have supplied your email address, ProMotiveCar may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with PromoteMyBusiness.com and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. PromoteMyBusiness.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
4. Cookies
Depending on how you use our Site, we will store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file that is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name to welcome you back to our Site. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Services we make available to you. However, we do not use cookies to track your browsing behaviors.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.
5. Release of Information
ProMotiveCar will not sell, trade, or rent your PII to others. We do provide some of our product and service offerings through contractual arrangements made with affiliates, service providers, partners, and other third parties (“Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks between our respective sites, or to deliver products or services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Site; release your address information to the delivery service to deliver products that you ordered, and provide order information to third parties that help us provide customer service.
We will encourage our Service Partners to adopt and promote strong privacy policies. However, the use of your PII by our Service Partners has governed the respective privacy policies of those providers and is not subject to our control. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other Sites accessible through this Site, including our Advertising and Service Partners, have their own privacy policies and data collection, use, and disclosure practices. Please consult each Site’s privacy policy. We are not responsible for the policies or practices of third parties.
Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also provide Aggregate Information about our customers’ sales, traffic patterns, and related Site information to third-party advertisers, but these statistics do not include any Personally Identifiable Information.
6. Updating and Correcting Information
We believe you should have the ability to access and edit the PII that you have provided to us. You may change any of your PII in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this Site.
We encourage you to promptly update your PII if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as past transactions, logs of technical support calls, or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.
7. User Choices on Collection and Use of Information
We may, from time to time, send you emails regarding new products and services that we feel may interest you. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally call or send you direct mail about products and services that may be of interest to you. Only ProMotiveCar (or agents working on behalf of ProMotiveCar and under confidentiality agreements) will send you these solicitations, and only if you have previously indicated that you wish to receive them. If you do not want to receive solicitations from us, you can “opt-out” by accessing your account online editing your account information to no longer receive such offers and mailings.
You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly in your case.
8. Security of Your PII
At our Site, you can be assured that your PII is secure, consistent with current industry standards. We strive to take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of your PII. For example:
• We work hard to ensure that the data we collect is reliable, accurate, complete, and current. We encrypt all PII, in order to prevent unauthorized parties from viewing such information when it is transmitted to us. We also only keep collected information: only for as long as reasonably necessary and use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
• We limit access to PII only to specific employees, contractors and agents who have a reasonable need to come into contact with your information. For example, we may provide members of our technical support team with limited access to your account in order to allow them to troubleshoot problems you may be having with the Site.
• Additionally, we also employ a number of physical, electronic, and procedural safeguards to protect PII. Our secure servers and our data centers are protected by industry-standard encryption, and our servers reside behind firewalls and employ high-level password protection.
• Finally, access by you to your PII is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone.
In order to most effectively serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions and processing agents (such as e.g. Stripe). They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. As we have no control or ability to monitor the security of your device, you should take measures reasonably available to secure your device.
In the event that PII is compromised as a result of a breach of security, ProMotiveCar will promptly notify those persons whose PII has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law. You agree to immediately notify us and your Clients if you have experienced a breach of security on your device which may have affected the security of our Site or Service.
9. Miscellaneous
You must be at least 18 years old to have our permission to use this Site. By agreeing to Our Policy, you are hereby confirming that you are at least of 18 years old. Our policy is that we do not knowingly collect, use or disclose PII about minor visitors.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion forums or other public areas on this Site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control and this Policy does not apply to such information. Please consult our Site Terms and Conditions of Use Agreement for our Site Conduct policies.
If you have any questions, concerns, or inquiries about our Privacy Policy, or our use of your PII, or our privacy practices, please contact us at: support@promotivecar.com. You can also reach our Privacy Compliance Officer by sending written correspondence to:
ProMotive LLC, DBA ProMotiveCar.
Email: support@promotivecar.com
Attn: Privacy Compliance Officer
We only process such personal data in accordance with the instructions of our client and in compliance with our obligations as a processor. We ensure that a data processing agreement is entered into between us and our client in order to ensure that appropriate safeguards are in place.
Updated: December 20, 2021